Política de reembolso

We want you to be happy with your purchase! If you receive a product that does not meet the specifications indicated at the time of purchase, we offer an exchange for an item of equal value or store credit valid for 30 days.

Conditions for a return:

• Items must be unused, unwashed, undamaged, and in their original packaging.
• The return request must be made within 7 days of receiving your order.
• Sale or discounted items are not eligible for refunds or exchanges.
• Return shipping costs are the customer’s responsibility.
• To initiate a return, contact us at hiaurorainfo@gmail.com for detailed instructions. All requests will be processed within 2-3 business days.